Division / Department: Operations & Back-Office Division – Payment & Settlement Operations 1. Department Overview The Payment & Settlement Operations department is responsible for processing, clearing, and settling all financial transactions within the bank. It ensures that payments are executed accurately, on time, and in compliance with regulatory frameworks. This department plays a critical role […]
Division / Department: Risk Management & Compliance Division – Operational Risk Management 1. Department Overview The Operational Risk Management department identifies, assesses, and manages risks arising from internal processes, people, systems, and external events. It ensures that the bank operates smoothly without disruptions, fraud, or failures. This department plays a key role in maintaining operational […]
Division / Department: Retail Banking Division – Branch Banking 1. Department Overview The Branch Banking department is responsible for managing physical bank branches that serve retail customers. It handles daily banking transactions, customer relationships, product sales, compliance, and local business growth. This department acts as the primary interface between the bank and its customers and […]
