Last updated on 7/12/2023

Practic-Alt Services Private Limited, is a company registered in India and incorporated under the provisions of the (Indian) Companies Act 2013, with its registered office at AltF Global Business Park, Room No. MR1, 7th Floor, Tower D, Mehrauli-Gurugram Road, Gurugram, Haryana, Pin code: 122002, India (referred to herein as “Practic-Alt”, “we”, “our” or “us”). Practic-Alt is a web and mobile based platform which offers services through the website https://practic-alt/ and its related sub-domains, sites (http://simplified-courses/ and http://identified-skillset/), mobile applications and tools accessed through a mobile device, mobile application, computer or any other device (“Website”). The services offered are provided and defined under the following sub-brands:

• SimplifiEd Courses by Practic-Alt

• Which is an Online platform offering courses, articles, games, activities and mentor advice/teachings to teach structured life and professional skills that are both theory and practical application driven.

• IdentifiEd Skillset Analysis by Practic-Alt

• Which is an Online platform offering tests of skills and reports to quantify/showcase an individual’s ability and skill quality. The platform will also offer companies the ability to test large workforces on the same and assess output data in multiple ways (i.e., individual, department, unit, city, region wise etc.)    

Practic-Alt reserves the right to delete, modify or supplement the Content of the Website at any time for any reason without prior notification, and will use reasonable efforts to include up-to-date and accurate information on the Website. These terms along with the Privacy Policy (as defined below) shall apply to Practic-Alt hosted mobile apps, WhatsApp groups, Facebook groups, Instagram pages, Facebook pages, email/SMS/phone communications and other social media fora used/hosted by Practic-Alt.

Please read these Terms of Use carefully before using the Services (as defined below) and contact us if you have any questions. Please note that the use of the Website and Content accessed therein constitutes an electronic record within the meaning of the applicable law, i.e., the Information Technology Act 2000, as amended from time to time, and rules framed thereunder (“IT Act”). This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. ACCEPTANCE OF TERMS OF USE

By using our Services, you, the end user (referred to herein as “you”, “your”, or the “User”) unconditionally agree to the terms and conditions that we have provided herein for the use of our Website. By checking our acceptance boxes, clicking any acceptance buttons, submitting any text, or simply by making any use of the Website, you: (i) accept the terms of use that appear below (all of which are called the “Terms of Use”) and agree to be bound by each of its terms, and (ii) represent and warrant to Practic-Alt that: (a) you are of legal age in your country of residence and these Terms of Use are binding and enforceable against you; (b) to the extent an individual is accepting these Terms of Use on behalf of an entity, such individual has the right and authority to agree to all of the terms set forth herein on behalf of such entity; and (c) you have read and understood Practic-Alt’s privacy policy^[a], the terms of which are posted on the Website and incorporated herein by reference (“Privacy Policy”) and agree to abide by the Privacy Policy. You understand that any and all decisions made by you with respect to the Content are yours alone. These Terms of Use are made between you and us and shall come into effect when the User at the time of registration clicks on the checkbox to accept the Terms of Use.

All registration information must be correct, complete and promptly updated by the User each time it changes. Practic-Alt reserves the right to make any changes to these Terms of Use and/or the Privacy Policy (which is incorporated herein by reference) as we deem necessary or desirable without prior notification to you. If we make changes to our Terms of Use and Privacy Policy and you continue to use our Website, you are implicitly agreeing to the revised Terms of Use and Privacy Policy expressed herein. If these Terms of Use conflict with any other document, then the Terms of Use will prevail over any such document for the purposes of usage of the Website.

If you do not agree or are not willing to be bound by the Terms of Use and Privacy Policy, please do not click on the “check box” and on the “Submit/Agree” button and do not seek to obtain access to or otherwise use the Website.

2. PURPOSE

The purpose of these Terms of Use is to set forth the terms and conditions under which, among other things: (i) Practic-Alt will license to you use of certain of Practic-Alt’s technology, software and/or services such that you can utilise Practic-Alt’s Services, and (ii) you can access and/or use the Website, including the mobile application (“Purpose”).

3. SERVICES

The terms “Service” or “Services” offered by Practic-Alt as available on the Website and mobile application are:

• Simplified Courses by Practic-Alt

• Which is an Online platform offering courses, articles, games, activities and mentor advice/teachings to teach structured life and professional skills that are both theory and practical application driven.

• Identified Skills Assessments by Practic-Alt

• Which is an Online platform offering tests of skills and reports to quantify/showcase an individual’s ability and skill quality. The platform will also offer companies the ability to test large workforces on the same and assess output data in multiple ways (i.e., individual, department, unit, city, region wise, etc.)    

The services provided by Practic-Alt shall include (i) The provision to a User  access to Content (as defined above), including the courses on the Website which have been paid for by a User or by a company (such as an employer by which a User is employed, etc) on the User’s behalf; and (ii) Practic-Alt’s customer support, enabling you to contact Practic-Alt at talk.to.us@practic-alt.com with any queries that you may have in relation to the Services provided by Practic-Alt.

4. REGISTRATION AND ELIGIBILITY

You may browse the Website and view certain content without registering subject to policy permits at the time of reference, but as a condition to accessing complete content on the Website, you are required to register with Practic-Alt by creating an Account (as defined hereinafter) on the Website and represent, warrant and covenant that you provide Practic-Alt with accurate and complete registration information (including, but not limited to a user name (“User Name”), e-mail address and a password you will use to access the Website).

For the purpose of these Terms of Use, “Account” means the account successfully opened by the User on the Website. At the time of registration, Users may also be requested to provide supporting documents as specified by Practic-Alt (in accordance with applicable laws). It shall be the responsibility of the Users to ensure the authenticity and validity of these supporting documents. All Users shall be solely responsible and liable for all activity that occurs on your Account and for protecting the confidentiality of User’s password(s) and User Name. Because of this, we strongly recommend that you exit from your Account at the end of each session. You agree to notify Practic-Alt immediately in writing of any unauthorized use of your Account or any other related breach of security of which you are aware or become aware. You shall not (i) create any Account for anyone other than yourself without such person’s prior written permission; (ii) use a User Name that is the name of another person with the intent to impersonate that person or use a User Name or Account that is subject to any rights of a person other than you without appropriate written authorization; (iii) create, use and/or access multiple Accounts; (v) divulge or share access to your User Account with any third party for any reason; or (vi) use a User Name which  is otherwise offensive, vulgar or obscene or otherwise unlawful.

Practic-Alt reserves the right to refuse registration of, disable or cancel a User Name in its sole discretion. You shall be responsible for restricting access to your mobile phone/computer to prevent unauthorized access to your Account.

Any conduct by a User which is, in Practic-Alt’s exclusive discretion,  breach of the Terms of Use or which restricts or inhibits any other User from using or enjoying the Services is strictly prohibited.

When you register and agree to be bound by these Terms of Use, a contract between you and us for the use of our Services is accomplished by default. If you are under the age of 18 (eighteen) or the legal age in your country of residence and are not competent to enter into a contract under applicable laws, you may only browse the Website or utilise the Services under the guidance and supervision of your parents/legal guardians. It is assumed that any person under the age of 18 (eighteen) years has obtained the consent of the legal guardian or parents before using our Services and such use is made available by the legal guardian or parents, while using our Services. Practic-Alt will not be responsible for any consequence that arises as a result of any such unauthorised use of our Services by underage persons. You represent that you are solely responsible for ensuring that these Terms of Use are in compliance with all laws, rules and regulations applicable to you and the right to access the Service is revoked where these Terms of Use or use of the Service is prohibited and, in such circumstances, you agree not to use or access the Website or Services in any way.

5. LICENSE

Practic-Alt hereby grants to you a non-transferable, non-exclusive, revocable, limited and personal license to access and use Practic-Alt’s Website solely for the Purpose as defined above. Practic-Alt may, from time to time, update or modify the Website, release new versions of the Website, which may, at Practic-Alt’s discretion, be included within the license described above. You shall not be permitted to sublicense or transfer any of your rights and/or obligations hereunder including, without limitation, your access to the Website. Subject to these Terms of Use, Practic-Alt may offer to provide the Services, solely for your personal and non-commercial use for the Purpose, and not for the use or benefit of any third party.

Without limiting the generality of the terms above, the following are types of uses that Practic-Alt expressly defines as falling outside of the definition of “non-commercial and personal use”, as used hereinabove; (i) the sale or rental of (a) any part of the Content, (b) any derivative works based at least in part on the Content, or (c) any collective work that includes any part of the Content; (ii) the sale of access or a link to any part of the Content; (iii) providing training, support, or editorial services that use or reference the Content in exchange for a fee; or (iv) the use of Content for display / upload / making available at a place that is accessible to the general public in any manner, including but not limited to any social media sites, video download sites, and torrents.

6. CONTENT

All Content, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom such Content has originated. Practic-Alt cannot guarantee the authenticity of any Content or data which users may provide about themselves. You acknowledge that all Content accessed by you while using the Website and mobile applications is at your own risk and you will be solely responsible and liable for any damage or loss to you or any other party resulting therefrom. For purposes of these Terms of Use, the term “Content” includes, without limitation, any, recommendations, reviews, videos, audio clips, comments, courses, assessments, assessment data, information, data, text, photographs, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible by Practic-Alt on or through their Website. Content added, created, uploaded, submitted, distributed, posted or otherwise obtained through the Website by Users, is collectively referred to as, “User Content”. All Content present on this Website is the exclusive property of Practic-Alt and/or licensed to Practic-Alt. The software, text, images, graphics, video and audio used on this Website belong to Practic-Alt. No material from this Website may be copied, modified, reproduced, published, republished, uploaded, transmitted, posted or distributed in any form without prior written permission of Practic-Alt, except the non-exclusive, non-transferable, limited permission granted by Practic-Alt to you to access and display the web pages within this Website, solely on your computer and for your personal, non-commercial use of this Website. This permission is conditioned on the following:

• your not modifying the content displayed on the Website,
• your keeping intact all intellectual property rights, i.e., copyright, trademark and also other proprietary notices,
• your acceptance of any terms, conditions and notices accompanying the content or otherwise set forth on this Website, and
• your agreeing to acknowledge Practic-Alt as the source, citing the uniform resource locator (“URL”) of the page from which the information has been taken.

7. USER CONTENT

We may use your User Content, except for any User Content that is personally identifiable information, in a number of different ways in connection with the Services and Practic-Alt’s business as we may determine in our sole discretion, including but not limited to, publicly displaying it, reformatting it, incorporating it into marketing materials, advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing other users to do the same in connection with their own websites, media platforms, and applications (“Third Party Media”). As mentioned hereinabove, User Content we may use shall not include any personally identifiable information for the purposes of these Terms of Use. By submitting User Content through the Website, you hereby do and shall grant Practic-Alt a worldwide, non-exclusive, royalty-free, perpetual, fully paid, sub-licensable (through multiple tiers) and fully transferable license to use, copy, edit, modify, reproduce, distribute, prepare/ create derivative works of, display, perform, and otherwise use the User Content in connection with the Services and Practic-Alt’s (and its successors and assigns’) business, including without limitation for promoting and redistributing part or all of the Website (and derivative works thereof). You also hereby do and shall grant each user of the Website, including Third Party Media, a non-exclusive license to access your User Content through the Website, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Content in connection with their use of the Website and Third Party Media. For clarity, the foregoing license granted to Practic-Alt does not affect your other ownership or license rights in your User Content(s), including the right to grant additional licenses to the material in your User Content(s), unless otherwise agreed in writing with Practic-Alt.

You represent and warrant that you have all rights to grant such license to us without infringement or violation of any third-party rights, including without limitation, any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights. You further represent and warrant to not post any User Content for which you do not have the right to grant Practic-Alt a license.

You understand that all information publicly posted or privately transmitted through the Website is the sole responsibility of the person from which such Content originated; that Practic-Alt will not be liable for any errors or omissions in any Content; and that Practic-Alt cannot guarantee the identity of any other users with whom you may interact in the course of using the Website.

When you delete your User Content, they will be removed from the Website. However, you understand that any removed User Content may persist in backup copies for a reasonable period of time (but following removal will not be shared with others) or may remain with users who have previously accessed or downloaded your User Content or maybe retained by Practic-Alt for such period of time as stipulated under the applicable laws.

Feedback: We welcome your suggestions, ideas, comments, and other feedback regarding our Services (“Feedback”). By submitting any such Feedback, you also grant us the right to use the feedback provided without any restriction or any compensation to you. By accepting your Feedback, Practic-Alt does not waive any right to use similar or related Feedback previously known to Practic-Alt, developed by our employees, contractors, consultants, etc or obtained from other sources.

8. ELECTRONIC COMMUNICATIONS

When you use the Website or send an email or other data, information or communication to Practic-Alt, you agree and understand that you are communicating with Practic-Alt through electronic records and you consent to receive communications via electronic records from Practic-Alt periodically and as and when required. Practic-Alt will communicate with you by email or by notifications on the Website which will be deemed adequate service of notice / electronic record.

9. SERVICES AND FEES

While the Website is freely accessible to the User(s), the User needs an Account for any purchase of the Services on the Website. Furthermore, Practic-Alt offers several courses, a library and assessments on the Website, each of which may be accessed by the User on payment of the respective fee, which shall be priced per service purchase (“Fees”). It is the responsibility of the User purchasing any specific service to evaluate the suitability and relevance of the service selected. The purchase of a Service is non-transferable.

Upon payment of the Fees in whole, Practic-Alt shall grant you access to the respective service(s) for which the Fees have been paid. The invoice may be provided to you along with the email confirmation  within 2 (two) months from the date of purchase of a service . The invoice shall be proof of delivery against the successful payment of fees. The User may pay the Fees, or any other such fee, by using the payment gateway services available on the Website.

Practic-Alt may at its sole discretion introduce new services and modify some or all of the existing Services offered. Practic-Alt reserves the right to cancel or reschedule any Services or to alter, modify or rearrange the Content therein. In such an event, Practic-Alt reserves the right to introduce fees for the new Services offered or amend/introduce the Fees for existing Services, as the case may be. Changes to the Fees shall be posted on the Website and such changes shall become effective within 1 (one) week / 7 (seven) days after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees and shall be payable to Practic-Alt within such time as specified in the invoice.

Non-payment

Practic-Alt reserves the right to issue a warning, temporarily/indefinitely suspend or terminate your membership/Account to access the Services and refuse to provide you with access to the Website in case of non-payment of the Fees to Practic-Alt. Practic-Alt also reserves the right to take legal action in case of non-payment of Fees by you to Practic-Alt.

Notwithstanding the above and in the event of exceptional circumstances, if Practic-Alt has granted you access to a Service pending payment or part payment, and Practic-Alt does not receive payment or the remaining payment, as the case may be, within the stipulated time period, Practic-Alt may, at its own discretion, withdraw your access to a subscribed course without giving any prior notice and without prejudice to any other rights of Practic-Alt.

Payment of Fees

To make payment of the Fees, and any other fees as Practic-Alt may introduce, you must have internet access, an Account on the Website, and a currently valid accepted payment method as shall be specified by Practic-Alt on their Website. Practic-Alt does not store any of your credit card information or such other information which is restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with legally authorised payment gateway service platforms for receiving payments. By using a third-party payment service provider, you agree to abide by the terms of such  payment service provider. You agree that in case Practic-Alt’s third-party payment service provider stores any such information, Practic-Alt shall not be responsible for such storage, and it will be solely at your discretion to allow the third-party payment service provider to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and Practic-Alt is in no way liable for any such losses and is neither responsible to reimburse nor make good any such losses in any manner whatsoever.

You agree that depending on where you transact with us, the type of payment method used and where your payment was issued, your transaction with us may be subject to taxes, foreign exchange fees or exchange rates. Practic-Alt does not support all payment methods, currencies or locations for payment. All applicable taxes are calculated based on the billing information you provide to us at the time of enrolment/purchase.

Any refunds, if applicable, shall be made in accordance with Practic-Alt’s refund policy as available on the Website.

If you have subscribed for a free trial, the free trial period will last for the period of time specified during your sign-up. Free trials may not be combined with certain other offers. If you have subscribed to a particular paid course within the last 6 (six) months, or if your payment method, physical address or email address has been associated with an Account for that paid service, you are not eligible to receive a free trial for that course. If you begin your subscription with a free trial, you may be ineligible for certain features of a course during your free trial period. Provided that nothing contained above shall form any obligation on Practic-Alt to offer a free trial to any User. Availability of a free trial period is only subject to Practic-Alt’s operational policy at that time.

10. USE OF THE WEBSITE

Practic-Alt neither originates nor initiates the transmission nor selects the sender and receiver of the transmission nor selects nor modifies the information contained in the transmission. Practic-Alt has no control over the third-party user generated Content.

You agree, undertake and confirm that your use of the Website shall be in accordance with applicable laws and be strictly governed by the following binding principles:

You shall not host, display, upload, modify, publish, transmit, store, update or share any information or item that:

• belongs to another person and to which you do not have any right to;
• is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic;
• paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
• harms minors in any way;
• infringes any patent, trademark, copyright or other intellectual property / proprietary rights;
• violates any law for the time being in force;
• deceives or misleads the addressee/ Users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
• impersonates another person;
• contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
• is intended to obtain password, account, personal information, confidential information or private information from any User of the Website;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
• is false, inaccurate or misleading; and
• creates liability for us or causes us to lose (in whole or in part) the services of our Internet Service Providers (ISPs), etc.

As a condition of use, you promise not to use the Services for any purpose that is prohibited by these Terms of Use. You are responsible for all of your activity in connection with the provision of Services. However, Practic-Alt reserves the right to: (i) remove, suspend, edit, modify or discontinue any Content in its sole discretion, including without limitation any User Content at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if Practic-Alt is concerned that you may have violated these Terms of Use), or for no reason at all; and (ii) to remove, suspend or block any User Content from the Website. You agree that Practic-Alt shall not be liable to you or to any third party for any such modification, suspension or discontinuance. Practic-Alt also reserves the right to access, read, preserve, and disclose any information as Practic-Alt reasonably believes is necessary to: (i) satisfy any applicable law, regulation, legal process or governmental / judicial request; (ii) enforce these Terms of Use, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security or technical issues; (iv) respond to User support requests; or (v) protect the rights, property or safety of Practic-Alt, its Users and the public. Provided that nothing in these Terms of Use shall be construed to obligate Practic-Alt to maintain and support the Content or any part or portion thereof or any associated Services.

The User shall not use this Website to advertise or perform any commercial, religious, political or non-commercial solicitation, including, but not limited to, the solicitation of Users of this Website to become Users of other online or offline services directly or indirectly competitive or potentially competitive with Practic-Alt.

Certification and Acknowledgement

Practic-Alt may offer an acknowledgement, credential or certification for Users who complete offered Services and/or support Practic-Alt’s activities through certain in-built channels such as the “Community Contribution and Mentorship Program”. The decision to award any credential or acknowledgment to a specific User, and the format of any such certificate, shall be solely at the discretion of Practic-Alt. The User acknowledges that such certification is not affiliated to any educational institution and is not intended to convey academic merit or count towards academic credits of any educational institution. Practic-Alt, and the associated participating institutions (if applicable) have no obligation to have any course recognised by any educational institution or accreditation organisation.

11. EQUIPMENT

The User shall be exclusively responsible for obtaining and maintaining all telephone, computer hardware, software and other ancillary equipment needed for access to and use of this Website and all charges related thereto, and for ensuring that such equipment is compatible with the Website and Services. Practic-Alt shall not be liable for any damages to the User’s equipment resulting from the use of this Website.

12. MONITORING

Practic-Alt shall have the right, but not the obligation, to monitor the Website, Services and Content at all times, including any chat rooms and forums that may hereinafter be included as part of the Website, to determine compliance with this agreement and any operating rules established by Practic-Alt, as well as to satisfy any applicable law, regulation or authorized governmental/ judicial request.

13. INTELLECTUAL PROPERTY AND OWNERSHIP

All trademarks, patents, copyrights and other intellectual property rights owned by either party on the date hereof shall continue to be owned solely by such party, and except as expressly set forth herein, nothing in these Terms of Use shall be deemed to confer any rights in any such intellectual property on the other party. For the purposes of clarity: (i) as between you and Practic-Alt, you shall be deemed to be the sole owner of all posted information entered into the Website or otherwise posted by you; and (ii) Practic-Alt is the sole owner of the names “Practic-Alt”, “Simplified courses by Practic-Alt” and “Identified Skill Assessments by Practic-Alt” as well as the Website, and all source code, object code, software, content, copyrights, trademarks, patents and other intellectual property rights related thereto or included therein. All suggestions, recommendations, bug-fixes, error-fixes or other communications from you to Practic-Alt regarding the Website shall, upon submission to Practic-Alt, be owned solely and exclusively by Practic-Alt. In addition, Practic-Alt shall be entitled to post feedback at the Website (and/or allow others to do so), both positive and negative, regarding any User. You acknowledge and agree that the applicable supplier(s) of any third-party software included within the Website shall own all worldwide rights, title and interest in and to such third-party software (and any intellectual property rights contained therein).

Except for the User Content, any material, content or logos, marks, software on or part of the Service and all aspects thereof, including all copyrights and other intellectual property or proprietary rights therein, is owned by Practic-Alt or its licensors. You acknowledge that the Website and any underlying technology or software on the Website which is used in connection with rendering the Services are proprietary information owned or duly licensed to Practic-Alt, except where it is expressly indicated otherwise and you shall not directly or indirectly copy or reproduce all or any part of the Website, whether electronically, mechanically or otherwise, in any form including, but not limited to, the copying of presentation, style or organization. You may not resell, reproduce, publish, re-transmit, distribute, commercially exploit or create derivate works of the Services thereof. You are prohibited to, modify, reproduce, distribute, create derivative works of, publicly display or in any way exploit, any of the content, software, marks, logos, and/or materials available on the Website in whole or in part except as expressly allowed under the Terms of Use. You have no other express or implied rights to use, in any manner whatsoever, the content, software, marks, logos, and/or materials available on the Website.

Copyright and Trademark Policy

We reserve the right to suspend, disable, or terminate the Accounts which repeatedly infringe or are repeatedly charged with infringing the copyrights, trademarks, or other intellectual property rights of others. If you believe in good faith that materials on the Services infringe your copyright, please provide us a notice requesting that the material/ information/ content be removed or access to it blocked and we shall review your complaint and revert to you within 15 (fifteen) working days. The notice must include the following information:

• identification of the copyrighted work claimed to have been infringed (or, if multiple copyrighted works located on the Services are covered by a single notification, a representative list of such works);
• identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow Practic-Alt to locate the material on the Services;
• the name, address, telephone number, and email address (if available) of the complaining party;
• a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
• the physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and
• a statement that the information in the notification is accurate and, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Practic-Alt also respects the trademark rights of others. Accounts with any other content that mislead others or violate another’s trademark may be updated, suspended, disabled, or terminated by us in our sole discretion. If you are concerned that someone may be using your trademark in an infringing way on our Services, please email us at talk.to.us@practic-alt.com and we will review your complaint and revert to you within 15 (fifteen) working days. If we deem appropriate, we may remove the offending content, warn the individual who posted the content, and/or temporarily or permanently suspend or disable the individual’s account.

14. UNAVAILABILITY OF WEBSITE AND PAYMENT GATEWAY SERVICES

You understand and acknowledge that due to circumstances both within and outside the control of Practic-Alt, access to the Website may be interrupted, suspended or terminated from time to time. In particular, and not in limitation of the foregoing, Practic-Alt shall not be liable in any way for any delay in responding to an inquiry or question forwarded by you or the effects of any delay or unavailability on you. You agree that Practic-Alt shall not be liable for any damages arising from any such interruption, suspension or termination of the website and that you shall put in place contingency plans to account for such periodic interruptions or suspensions of the Website.

Practic-Alt shall make all reasonable efforts for the provision of uninterrupted service of the payment services gateway subject to down time and regular maintenance. However, notwithstanding anything in these Terms of Use, you acknowledge that the payment service gateway may not be uninterrupted or error free or free from any virus or other malicious, destructive or corrupting code, program or macro and Practic-Alt disclaims all warranties, express or implied, written or oral, including but not limited to warranties of merchantability and fitness of the payment services for a particular purpose. Although Practic-Alt adopts security measures that it considers appropriate for the offer of the Services and the payment gateway mechanism, it does not assure or guarantee that no person will overcome or subvert the security measures and gain unauthorized access to the same or your data. Practic-Alt shall not be responsible or liable if any unauthorized person hacks into or gains access to the payment gateway service. In addition you agree that Practic-Alt shall not be liable for any loss or damage whatsoever or howsoever caused or arising, directly or indirectly, including without limitation, as a result of loss of data; interruption or stoppage to your access to and/or use of the payment gateway services. Practic-Alt’s sole obligation and your sole and exclusive remedy in the event of interruption of the payment gateway services shall be to use all reasonable endeavours to restore the Services and/or access to the payment gateway services as soon as reasonably possible.

15. PRIVACY AND CONSENT

We do not sell or rent your Personal Information or as Sensitive Personal Data or Information (“SPDI”) (as defined in the Privacy Policy) to third parties for their marketing purposes without your explicit written consent and we only use your Personal Information or SPDI as described in the Privacy Policy. Your Personal Information/ SPDI which is stored and processed by us is protected by physical as well as reasonable technological security measures and procedures. If you object to the Privacy Policy in any way, please do not use the Website. By accepting the Privacy Policy, you hereby consent to your Personal Information/ SPDI being shared on a no-name basis with third parties.

By using the Service and/ or by providing your Personal Information/ SPDI, you consent to the collection and use of the Personal Information / SPDI you disclose on the Service by Practic-Alt in accordance with Practic-Alt’s Privacy Policy.

16. MODIFICATION OF TERMS OF USE

Practic-Alt reserves the right, at its sole discretion, to modify or replace any of these Terms of Use, or change, suspend, or discontinue the Services (including without limitation, addition of certain fees or charges, in addition to the Fees, the availability of any feature, database, or Content) at any time by posting a notice on the Website. We suggest to you, therefore, that you read this important notice containing our Terms of Use and Privacy Policy from time to time so that you stay informed as to any such changes. If we make changes to our Terms of Use and Privacy Policy and you continue to use our Website and/or Services, you are implicitly agreeing to the amended Terms of Use and Privacy Policy and we shall not be liable for any loss suffered by you on your failure to review such revised Terms of Use and Privacy Policy. Unless specified otherwise, any such deletions or modifications shall be effective immediately upon Practic-Alt posting the same thereof.

17. THE OPT-OUT PRACTICE

• If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any Personal Information /SPDI that we have collected about you, you can opt-out anytime by sending an e-mail about your request to Practic-Alt at talk.to.us@practic-alt.com. Please note that opting out of promotional communications only affects future communications from us and any information which has already been shared with a third-party before you changed your preferences or updated your information, may require you to change such preference with the concerned third party that possesses the information.
• We use and/or may hereafter use third-party service providers to serve ads on our behalf across the internet and sometimes on this Website. We also use third party service providers such as Google, Facebook and LinkedIn on the Website for tracking user behavior for marketing purposes, for provision of embedded services, etc. They may collect anonymous information about your visits to our Website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, cookies and any other method which is industry standard technology used by most major websites to collect information regarding usage of the Website by any User. No personally identifiable information of the User is collected or used in this process.
• While the Opt-Out practice is subject to a User’s choice, it may however impact certain functions and/or outputs of Services involving the User’s employer under whom the User has been using Services provided by Practic-Alt. Practic-Alt will not be held responsible by any party for any impact to reports, data, service outputs etc. with regard to Users using the opt-out practice.    
• If you opt out of promotional communications, we may still send you transactional communications, such as service announcements, administrative and legal notices, and information about your account. We will not provide you with an opportunity to opt out of such communications.

18. BREACH AND SUSPENSION OF SERVICES

We may at our sole discretion and without assigning any reason whatsoever at any time deactivate or/and suspend your Account and/or access to the Services, Website and Content therein (as the case may be) without giving any prior notice, to carry out system maintenance or/and upgrading or/and testing or/and repairs or/and other related work. Without prejudice to any other provisions of these Terms of Use, we shall not be liable to indemnify you for any loss or/and damage or/and costs or/and expense that you may suffer or incur, and no fees or/and charges payable by you to the Services shall be deducted or refunded or rebated, as a result of such deactivation or/and suspension.

Without limiting other remedies, Practic-Alt may without liability, limit your activity, immediately remove your Personal Information or User Content, warn other Users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the Website and remove any non-compliant Personal Information or User Content, in inter alia, the following events:

• If you breach these Terms of Use and the Privacy Policy;
• If Practic-Alt is unable to verify or authenticate any information you provide;
• If you fail to reasonably cooperate in any investigation by us;
• If it is believed that your actions may cause legal liability for you, other Users or Practic-Alt; and
• If Practic-Alt believes that you have breached any applicable law for the time being in force.

A User that has been suspended or blocked may not register or attempt to register with Practic-Alt or use the Website in any manner whatsoever until such time that such User is reinstated by Practic-Alt. Notwithstanding the foregoing, if you breach the Terms of Use or the documents it incorporates by reference, or use the Website fraudulently or commit any other unlawful acts or omissions, Practic-Alt reserves the right to recover any amounts due and owed by you to Practic-Alt and to take strict legal action against you, including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you. Practic-Alt further reserves the right to recover the cost of Service(s), collection charges and lawyer’s fees from persons using the Website fraudulently/ in a manner that contravenes applicable laws.

19. TERMINATION

These Terms of Use shall remain in full force and effect during your use or access of the Services and the Website or till the date that your Account is terminated, whichever is later.

Practic-Alt may terminate your access to all or any part of the Services, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all Personal Information associated with your membership. If you wish to terminate your Account, you may do so by following the instructions on the Website. Any fees, including the Fees paid hereunder are refundable as per the terms and conditions of our refund policy as available on the Website. All provisions of these Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, provisions relating to intellectual property and ownership (clause 13), warranty disclaimers (clause 20), indemnity (clause 23) and limitation of liability (clause 22).

Further, if due to any change/ modification/ improvement in our Services, there is removal/ suspension/ stoppage of any Services which are being used by you, your paid use of a Service may be terminated. In such a case, we will refund the Fees basis our Refund Policy.

Upon any termination, you must promptly destroy all materials downloaded or otherwise obtained from the Website, as well as all copies of such materials, whether made under these Terms of Use or otherwise.

20. WARRANTY DISCLAIMER

The Website, Services and Content are provided “as is”, “as available” and are provided without any representations or warranties of any kind, express or implied, including, but not limited to, the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed, save to the extent required by applicable law.

Save to the extent required by applicable law, Practic-Alt has no special relationship with, or any fiduciary duty to you. You acknowledge that Practic-Alt has no control over, and no duty to take any action regarding what Content you access via the Services, what effects the Content may have on you, how you may interpret or use the Content, or what actions you may take as a result of having been exposed to the Content.

You understand that Practic-Alt has no obligations to verify the original documents submitted by a User and it shall be assumed that the documents provided are true, correct and complete in all respects.

You release Practic-Alt from all liability for you having acquired or not acquired Content through the Services. The Services may contain, or direct you to websites containing, information that some people may find offensive or inappropriate. Practic-Alt makes no representations concerning any Content contained in or accessed through the Services, and Practic-Alt will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Services.

Practic-Alt makes no representation or warranty, express or implied the following:

• the use of the Website, i.e.,

• the Website will meet your requirements;
• the Website will be available on an uninterrupted, timely, secure, or error-free basis; and
• the results that may be obtained from the use of the Website or any Services offered through the Website will be accurate or reliable.

• any third-party data provided to Practic-Alt or its transmission, timeliness, accuracy or completeness, including but not limited to implied warranties or warranties of merchantability or fitness for a particular purpose. Practic-Alt will not be liable in any way to you or to any other person for any inaccuracy, error or delay in or omission of any third party data or the transmission or delivery of any such third party data and any loss or damage arising from (a) any such inaccuracy, error, delay or omission, (b) non-performance, or (c) interruption in any such third party data due either to any negligent act or omission by Practic-Alt or “force majeure” or any other cause beyond the control of Practic-Alt.
• Conduct of Users or any third-party in connection with the Services, the veracity of any information Users provide, any communications or meetings with Users or persons the Users may otherwise meet through the Services including any personal meetings that Users may have with each other.

In no event shall we be liable for any damages whatsoever, whether direct, indirect, general, special, compensatory, punitive, consequential, and/or incidental, arising out of the above including, without limitation, bodily injury, emotional distress, and any other damage/ injury/ harm. You release us from all liability relating to your connections and relationships with other Users. You understand that we do not, in any way, screen users, nor do we inquire into the backgrounds of Users or attempt to verify their backgrounds or the veracity of their statements.

Practic-Alt and its shareholders, directors, employees, agents, consultants, contractors, representatives, suppliers, partners and content providers do not warrant that:

• the Services will be secure or available at any particular time or location; or
• any defects or errors will be corrected; or
• any content or software available at or through the Services is free of viruses or other harmful components; or
• the results of using the Services will meet your requirements.

Your use of the Website, Services, Content and add-to links is solely at your own initiative and risk and you are solely liable for compliance with all applicable laws. Some states / countries do not allow limitations on implied warranties, so the above limitations may not apply to you. No advice or information, whether oral or written, obtained by any User through or from the services shall create any warranty not expressly stated herein.

Practic-Alt shall not be responsible for the delay or inability to use the Services, the provision of or failure to provide Services, or for any information, software, Services and related graphics obtained or otherwise arising out of the use of the Services, whether based on contract, tort, negligence, strict liability or otherwise. Further, Practic-Alt shall not be held responsible for non-availability of the Services and/or the Website during periodic maintenance operations or any unplanned suspension of access to the Services that may occur due to technical reasons or for any reason beyond our control. The User understands and agrees that any material and/or data downloaded or otherwise obtained through use of the Services is done entirely at their own discretion and risk and they will be solely responsible for any damage/ harm to their computer systems or loss of data that results from the download, use of, or access of such material and/or data.

These limitations, disclaimer of warranties and exclusions apply without regard to whether the damages arise from

• breach of contract,
• breach of warranty,
• negligence, or
• any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law.

All details of the Users of the Website included in or available through this Website are provided for use without warranties of any kind, either express or implied. Practic-Alt, its shareholders, its holding company, its subsidiaries, its associate companies, its affiliates, and its licensors do not warrant that the information or other material which is placed on the Website by any person is correct. Your use of the Website is solely at your risk. You agree that Practic-Alt shall have no responsibility for any damages/ harm suffered by you in connection with the use of the Website or any Content contained therein or any damage suffered in the event of fault or misrepresentation by any other user of the Website.

21. DISPUTE

Practic-Alt is under no obligation to become involved in disputes / disagreements  between two Users, or between a User and a third party arising in connection with the use of the Website, Services and accessing Content. You release Practic-Alt, its officers, directors, employees, consultants, contractors, representatives, suppliers, partners, content providers agents, and successors in rights from claims, damages, and demands of every kind, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and the Services.

22. LIMITATION OF LIABILITY

To the extent permissible by law, Practic-Alt shall not be responsible for any act or omission which could be attributable to a fault of any other person over which Practic-Alt does not exercise control, including without limitation any error or failure or inability of the network service provider or any failure of any personnel of the client who has contracted with Practic-Alt.

Practic-Alt’s liability to the User on the Website and for any other claim arising in connection with this defect shall be limited to the correction or repair of such breach or defect or the replacement of the defective or non-conforming portion of the Website. The remedies provided in this clause shall be the Users’ sole and exclusive remedies for any and all claims arising in connection with the Terms of Use made or suffered by the User or other party whether under contract or otherwise.

Practic-Alt’s liability in any circumstance is limited to the amount of Fees, if any, paid by you to Practic-Alt. Practic-Alt, its associates, directors, employees, representatives, affiliates and service providers and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any Content, information, software, text, graphics, links or communications provided on or through the use of the Website. Consequently, Practic-Alt assumes no liability whatsoever for any monetary or other damage/ harm suffered by you on account of:

• The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website which are incorporated by way of reference in these Terms of Use; or
• Any interruption or errors in the operation of the Website.

You expressly understand and agree that Practic-Alt shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Practic-Alt has been advised of the possibility of such damages).

In no event shall Practic-Alt, its agents, or anyone else who has been involved in the creation, production, or delivery of these pages, be liable for direct, indirect, special, exemplary, incidental, consequential, punitive or tort damages resulting from loss of use, loss of data, loss of profits or loss of business arising out of or in connection with these Terms of Use, including without limitation, any such damages arising out of or in connection with the use of the Services and the Website or any linked site, whether or not Practic-Alt or its licensors have been advised of the possibility of such damages. Practic-Alt uses its best endeavors to ensure the confidentiality and secrecy of Users’ information and authorization. If the authorization code has been lost, misplaced, or revealed to another person, Practic-Alt should be immediately intimated in writing of the same at talk.to.us@practic-alt.com and not later than seven from the date of loss/ misplacement/ revelation of authorisation code, failing which, you may be held liable for the following consequences occurring through the unauthorised use of your authorisation code: (i) dishonouring any instruction given through your account using your authorization or identification code; (ii) any alteration, deletion or dissemination of your confidential information in the account/profile maintained by you on the Website; and; (iii) any unlawful act or authorization carried out using the stolen identification and authorization codes.

Once intimated to Practic-Alt in writing, Practic-Alt will utilize all methods at its disposal to control the damage at the earliest. Practic-Alt shall not be liable for any loss or damage arising out of or in connection with:

• any error or inaccuracy in the data entered by you or any other User; and
• any negligence, breach of contract, misrepresentation or wilful misconduct of a User.

You acknowledge and agree that the disclaimers and the limitations of liability set forth in this Terms of Use reflect a reasonable and fair allocation of risk between you and us, and that these limitations are an essential basis to Practic-Alt’s ability to make the services available to you. External Links – The Website may contain links to other Internet sites and telephone numbers for content maintained by third parties (“Linked Sites”) as a convenience for its Users. The Linked Sites are not under the control of Practic-Alt and we are not responsible for the availability or contents of any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates (made or required to be made) to a Linked Site. These Linked Sites shall be governed by their own policies. The availability of such Linked Sites does not constitute any form of recommendation, advice, endorsement or publication of any such Linked Sites. Practic-Alt is not responsible for the materials contained (including their accuracy) at any website linked to this site and Practic-Alt cannot guarantee that such third-party content, in the Services or elsewhere, will be free of malware or other contaminants that may harm your computer, mobile device, or any files contained therein. If you enter into correspondence or engage in commercial transactions with third parties in connection with your use of the Services, such activity would be solely between you and the third party. We shall have no liability, obligation or responsibility for any such activity.

Unlawful Or Prohibited Use – As a condition of your use of the Services and Website, you will not use the Services and Website for any purpose that is unlawful or prohibited by or under any law, rules, orders, regulation, notification or circular issued by any local, regional,  or national level governmental or judicial body in India or any other jurisdiction (the laws of which you may be subject to), or these terms, conditions, and notices.

You may not use the Services in any manner that could damage, disable, overburden, impair or violate the security of the Website, or interfere with any other person’s / entity’s  use and enjoyment of the Services. Violation of the system or network security may result in imposition of civil or criminal liability. Pursuant to the same, the User is prohibited from carrying out the following activities:

• accessing or attempting to access data, Services, Content, computer systems or networks connected to any Practic-Alt server, not intended for such User or logging onto a server or an account that the User is not authorised to access through any means including hacking, password mining, etc.;
• obtaining or attempting to obtain any materials or information through any means not intentionally made available through the Services;
• attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation;
• attempting to interfere with Services of any user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, “flooding,” “spamming,”, “mailbombing” or “crashing;”
• sending unsolicited emails, SMSs, WhatsApp calls and messages, including promotions and/or advertising of products or services;
• forging any Transmission Control Protocol (TCP)/ Internet Protocol (IP) packet header or any part of the header information in any email or newsgroup posting
• engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
• “deep-linking”, “page-scraping”, use of “robots”, “web-spiders”, “web-crawlers” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or its materials and Content or in any way reproduce or circumvent the navigational structure or presentation of the Website, to obtain or attempt to obtain any materials, documents, Content or information through any means not purposely made available through the Website;
• publicly showing or publishing any material on the Website or Content;
• selling, sublicensing and/or otherwise commercializing any material on the Website or the Content.

Practic-Alt does not intend to offer the Services to persons or entities outside India where such Services would be in contravention with applicable laws and regulations. Accessing the Website and availing the Services from territories where the Content, the Services or functionality of the Website or any portions thereof is illegal or prohibited/ restricted by applicable laws therein, is expressly prohibited.

23. INDEMNIFICATION

You shall defend, indemnify, and hold harmless Practic-Alt, its affiliates and each of its and its affiliates’ employees, contractors, directors, suppliers and representatives from all losses, costs, actions, claims, damages, expenses (including reasonable legal costs) or liabilities, that arise from or relate to (i) your use or misuse of, or access to, the Website, Service, Content or otherwise from your User Content, (ii) violation of these Terms of Use and/or Privacy Policy, (iii) infringement by you, or any third party using the your Account, of any intellectual property or other right of any person or entity (save to the extent that a court of competent jurisdiction holds that such claim arose due to an act or omission of Practic-Alt), (iv) breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under these Terms of Use, or (v) violation of any applicable laws, regulations including but not limited to intellectual property rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. Practic-Alt reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with Practic-Alt in asserting any available defences. You may not consent to the entry of any judgment or enter into any settlement of a claim without our prior written consent, which may not be unreasonably withheld. We reserve the right to enforce our rights under this provision by withholding amounts otherwise due to you under these Terms of Use.

Further you hereby agree that all payments with respect to refunds and chargebacks shall be your sole responsibility and Practic-Alt shall not be liable for any claims, disputes, penalties which may arise in connection with such refunds or chargebacks. You agree to indemnify Practic-Alt in respect of any claims, disputes, penalties, costs and expenses arising directly in relation to refunds or chargebacks for all transactions initiated and instructed through the Website.

This clause shall survive the expiry or termination of these Terms of Use.

24. CONFIDENTIALITY

During the course of your use of our Services and access to the Content, you may receive information relating to us or to our Services, that is not known to the general public (“Confidential Information”). You agree that: (a) all Confidential Information will remain Practic-Alt’s exclusive property; (b) you will use Confidential Information only as is reasonably necessary for your participation in our Services; (c) you will not otherwise disclose Confidential Information to any other person or third party; and (d) you will take all reasonable measures to protect the Confidential Information against any use or disclosure that is not expressly permitted in these Terms of Use. You may not issue any press release or make any public statement related to our Services, or use our name, trademarks, or logo, in any way (including in promotional material) without our advance written permission, or misrepresent or embellish the relationship between us in any way.

25. MISCELLANEOUS

• Governing law and Dispute Resolution- The Terms of Use contained herein shall be governed by and construed in accordance with the laws of India only without reference to conflict of laws’ principles and disputes arising in relation hereto and shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana, India. Notwithstanding the foregoing, Practic-Alt may seek injunctive relief in any court of competent jurisdiction in respect of any matter concerning the infringement of its intellectual property rights or the use of its Services to infringe any third party’s intellectual property rights.
• Independent Parties- You and Practic-Alt are independent contractors, and nothing in these Terms of Use will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between us. You will have no authority to make or accept any offers or representations on our behalf. These Terms of Use will not create an exclusive relationship between you and us. Nothing expressed or mentioned in or implied from these Terms of Use is intended or will be construed to give to any person other than the parties to these Terms of Use any legal or equitable right, remedy, or claim under or in respect of these Terms of Use.

These Terms of Use and all of the representations, warranties, covenants, conditions, and provisions herein are intended to be and are for the sole and exclusive benefit of Practic-Alt and the Users.

• Assignability-  Practic-Alt may assign any of its responsibilities/obligations to any other person without notice to the User, at its sole discretion. However, you shall not assign, sub-license or otherwise transfer any of your rights or obligations under these Terms of Use to any other party, unless written consent is taken in this regard from Practic-Alt.
• Severability- If any provision of these Terms of Use is found to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions of the Terms of Use, which shall remain in full force and effect.
• Waiver- Failure by Practic-Alt to exercise any right or remedy under these Terms of Use does not constitute a waiver of that right or remedy.
• Interpretation- In these Terms of Use, headings are inserted for ease of reference only and are not to be used to define, interpret or limit any of the provisions of these Terms of Use. Any reference in these Terms of Use to a statutory provision includes that provision and any regulation, sub-regulation, rule, etc made in pursuance thereof, as from time to time modified or re-enacted, whether before or after the date of these Terms of Use and any reference to a time limit in these Terms of Use means the time limit set out in the relevant clause or Sub-clause or such other time limit which may be mutually agreed upon between  the parties in writing.
• Force Majeure: Practic-Alt shall not be liable for failure to perform, or the delay in performance of, any of its obligations if, and to the extent that, such failure or delay is caused by events substantially beyond its reasonable control, including but not limited to acts of God, pandemic, public health emergency, acts of the public enemy or governmental body in its sovereign or contractual capacity, war, terrorism, floods, fire, strikes, epidemics, civil unrest or riots, explosions, insurrections, computer hacking, power outage, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, and/or unusually severe weather.
• Content providers: Third parties which provide Content for our Website/ Services may enforce provisions of these Terms which relate to them against you.
• Entire Agreement: Unless otherwise specified herein, these Terms of Use constitute the entire agreement between you and Practic-Alt with respect to the Website/ Services and it supersedes all prior communications and proposals, whether electronic, oral or written.
• No waiver: Any failure by Practic-Alt to enforce these Terms of Use, for whatever reason, shall not necessarily be construed as a waiver of any right to do so at any time.

26. GRIEVANCE OFFICER AND CUSTOMER SUPPORT

In the event you wish to make a complaint regarding any violation of the provisions of these Terms of Use, you may send a written complaint to the Grievance Officer mentioned in our Privacy Policy, who shall redress the complaint within 1 (one) month of the date of the receipt of the written complaint. If you have any questions regarding the Services or the Website or in relation to these Terms of Use or the Privacy Policy, or if you want to exercise any of your rights under these Terms of Use, you can contact us at talk.to.us@practic-alt.com